The Cake Lab | Dubai's Favorite Customized Cake Destination

Frequently Asked Questions

What is the best way to inquire/order?

The most convenient way to place an order is through our website. If you need to talk to us, you may call us on 04 368 3326 or WhatsApp us on +971 52 689 7786 (9.00 AM to 10.00 PM). You can email us at inquiry@thecakelab.ae In addition, we are always available on Facebook and Instagram.

How many days in advance I should order?

We always push ourselves for faster deliveries. However, 2-3 days advance notice is always good as on many days we are pre-booked. Our website accepts pre-orders (48 hours/72 hours). If you need to place order with reduced time deliveries, please call us.

What is your price range?

We exclusively deal in customized cakes, cupcakes and pops. Prices depend upon design, size and flavor. It is always advisable to ask for a quote for your requirement from us. Our general price range is as per below:

  • Fondant Cakes (3D) – AED 205 to AED 225 per kg.
  • Fondant Cakes (2D) - AED 190 to AED 200 per kg.
  • Semi Fondant Cake/ Customized Icing Cake – AED 160 to AED 180 per kg
  • Signature Cakes – AED 75 to AED 220 per kg
  • Customized Cupcakes – AED 12 to AED 18 per piece
  • Signature Cupcakes – AED 13 per piece
  • Cake pops – AED 9 to AED 15 per piece.

What are your timings?

We are open 09.00 AM to 10.00 PM every day.

How long you have been into operation?

In Dubai, We are operating since 2016

Do you have other branches?

At the moment, we have only 1 branch in Dubai – JLT.

What is your payment terms?

We take 50% advance payment and 50% upon delivery through online payment/cash/card/cheque or bank transfer. No refund on advance.

Do you make Egg less / Egg free products?

All our products are Egg less / Egg free any time.

Do you make Dairy free products?

Yes, we do on special requests.

Do you deliver?

Yes, we deliver all over Dubai and Sharjah. For other emirates, please call us.